4/17/2023 0 Comments Atento telefonica guatemala![]() With more than 152,000 employees in 15 countries, Atento’s CRM business is the biggest in Latin America and the second largest in the world. The operator is likely to use the money for repaying debt, which, according to analysts, totals at $ 75 billion. ”This transaction is part of the policy of proactive management of the portfolio of assets of the company and the initiatives to increase Telefónica’s financial flexibility,” the company said in a statement. More than 50 per cent of Atento’s business is with Telefonica, and another 9 per cent comes from Spain’s second largest bank BBVA. Atento employs tens of thousands of employees in Mexico, Colombia, Peru, Venezuela and Guatemala. “Bain, which has recently invested in Genpact, the world’s largest business processing outsourcer, is interested in Atento’s strong presence in Latin America, and will look to expand its client base,” said the Irish paper. Bain, co-founded by US presidential candidate Mitt Romney, already owns Japan’s biggest call centre operator, Bellsystems24.Īccording to the Irish Times, several Spanish, Mexican and Brazilian banks have backed Bain’s acquisition of the Telefonica’s call center. ![]() Atento, una de las mayores empresas de atención al cliente y BPO del mundo. (One of our reports a few years ago focused on Atento’s operations in Venenzuela.)ĭespite the sale, Atento will continue to provide services to Telefonica for nine more years to come. Tarefas Técnicas especificas: Atendimento call center via Chat e Voz para oferta de serviços ou produtos de telefonia de voz ou dados, atuando com pacotes de serviços para linha telefônica residencial ou móvel, pacote de dados, banda larga e serviços de fibra Utilizará sistemas para realização de registros e aplicações do atendimento. Atento Guatemala, Calzada Aguilar Batres 38-94 Zona 11. Atento, una de las mayores empresas de atencin al cliente y BPO del mundo. Atento is easily one of the most recognized names is Spanish-language call center operations in the Americas region. Atento Guatemala, Calzada Aguilar Batres 38-94 Zona 11. However, high fees charged for telecom services, as compared to other countries such as Ireland, are considered an obstacle for the sector’s development.Cash-strapped Spanish telecom giant Telefonica has sold its Atento call center business to the US private equity firm Bain Capital for $1.3 billion. Día a día, conectamos a más de 500 millones de consumidores con marcas líderes en 14 países. (One of our reports a few years ago focused on Atento’s operations in Venenzuela. En Atento Guatemala somos apasionados de las experiencias de nuestros clientes. Atento is easily one of the most recognized names is Spanish-language call center operations in the Americas region. Industry experts estimate that the expected liberalization of Morocco’s telecom sector will accelerate the development of call-centers. Cash-strapped Spanish telecom giant Telefonica has sold its Atento call center business to the US private equity firm Bain Capital for 1.3 billion. In the future the company hopes European clients will operate from its Moroccan centers, attracted by the country’s comparative advantage of lower labor cost. This operation presently requires around two-thirds of the center’s service capacity. As contracts usually last for three years and Telefonica will continue to demand CRM solutions, the agency anticipates a smooth transition to the new model. 2021 reached USD146 million in 9M20 and represented 14 of Atentos sales. The Casablanca center is managing customer services for the Morocco’s second GSM operator, Meditel. Atentos revenues from Telefonica in Hispanic countries that expires in Dec. Atento Maroc pays operators an average monthly salary of 3000 Moroccan dirhams, equivalent to approximately $320. En Guatemala, iniciamos operaciones en 2000 y nos convertimos en pioneros en la industria de CX. The Casablanca center receives an average of 50,000 calls a day, employing more than 450, mainly female, operators around the clock. The call centers are powered by Avaya, the former enterprise networks group to be spun off from Lucent Technologies. ATENTO - GUATEMALA Directorio Telefónico Teléfono (2) 470 06 02 Guatemala Guatemala Se encontraron 2 Teléfonos Disponibles. The first center was opened in Casablanca earlier this year, and a third center is expected to open in Tetouan by 2001.Ītento Holding is an application service provider company (ASP), specializing in e-CRM services (customer relations management), operating in Brazil, Argentina, Chile, Peru, Guatemala, El Salvador, Puerto Rico, Colombia, Morocco and Spain. The Miami-based Atento, a subsidiary of Spain's Telefonica, is to open an $8 million internet-based call center in Tangier in November, servicing Morocco's northern provinces. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators. ![]()
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